If you have opted in to auto-renew and nothing has changed on your renewal, you don't need to contact us. We'll renew your policy automatically so you remain covered. If you pay for your policy annually, you will need to ensure your card details are up to date on your account, otherwise your policy will not automatically renew.
You can check details of your renewal 24/7 online in My Account, including your renewal documents, by logging in and selecting "Renew Policy" on the relevant policy. Please take some time to read your renewal documents, and check that nothing has changed.
If you haven't registered for an online account, you can register for My Account here.